Online orders and delivery

Send parcels by courier

Pack the order, then record the parcel. Track it until it arrives.

Steps6

  1. Open Business.
  2. Tap How you ship. Pick your courier, or "By hand".
  3. When an order is ready, open To dispatch.
  4. Tap Pack a parcel.
  5. Type the Tracking number.
  6. Tap Record this parcel.
The screen for "Send parcels by courier", with what to tap outlined
What to tap is outlined

Good to know

  • Gone quiet shows parcels with no news for three days.
  • Print a label with Print shipping label.

Next

Still stuck?

In the app, tap ? on the screen you are on and ask in your own words. Or email support@okount.com. A person replies in writing. Never send your PIN, code or card number.