Shop setup and devices

Update the app

The app updates by itself. On a phone, update it from the app store.

Steps4

  1. On a phone, open the app store.
  2. Search Okount.
  3. Tap Update if it shows.
  4. On a computer, reload the page.

If it stops you

This app version doesn’t match the server.: reload and try again.

Next

Still stuck?

In the app, tap ? on the screen you are on and ask in your own words. Or email support@okount.com. A person replies in writing. Never send your PIN, code or card number.