Getting started

The sign-in code did not come

Wait a little, then tap Send another code. Check the number is right.

Steps4

  1. Wait for the timer to end.
  2. Tap Send another code.
  3. Check the number shown. If it is wrong, tap Wrong number? Change it.
  4. Type the new code.

If it stops you

Too many wrong codes: ask for a new code and type it carefully.

Good to know

  • Only the newest code works.
  • Never tell your code to anyone. Okount never asks for it.

Next

Still stuck?

In the app, tap ? on the screen you are on and ask in your own words. Or email support@okount.com. A person replies in writing. Never send your PIN, code or card number.