Getting started

Unlock with fingerprint or face

Use your fingerprint or face instead of the PIN on this phone.

Steps4

  1. Open Settings.
  2. Go to Your account.
  3. Turn on Unlock with fingerprint or face.
  4. Type your PIN once to say yes.
The screen for "Unlock with fingerprint or face", with what to tap outlined
What to tap is outlined

Good to know

  • Anyone whose fingerprint is saved on this phone can open it.
  • You need a PIN Lock first.

Next

Still stuck?

In the app, tap ? on the screen you are on and ask in your own words. Or email support@okount.com. A person replies in writing. Never send your PIN, code or card number.